Onehub Customer Story and Feature Spotlight
Graphic Design Firm, Turnstyle, Uses Onehub to Reduce Costs and Improve Client Satisfaction
Turnstyle, a graphic design firm, chooses Onehub as their custom extranet solution for better file sharing with clients, vendors and business partners.
Situation
Before Onehub we often burned DVDs and had them couriered around town. Onehub is not only saving us money but also improving our client satisfaction. Our clients tell me that they are happy to have a Hub to go to for all the files related to their projects.
Matt Diefenbach, Turnstyle Principal and Business Director.
Turnstyle is a Seattle, WA based graphic design company that uses design as a tool to forge emotional relationships between customers and brands for their clients – which include Microsoft, Nordstrom, Dry Soda Co. and many more.
As a graphic design firm, the Turnstyle team produces thousands of large documents (Photoshop, Illustrator, InDesign, etc). Turnstyle needs to share these files with vendors, clients and other marketing agencies that they partner with on a regular basis.
Turnstyle knew that a custom extranet was the answer. The Turnstyle operations team explored several off-the-shelf collaboration solutions for many years but they were either too expensive or required too many resources to implement and deploy the software. “We knew we needed to make file sharing easier for our team and our clients. It was important that we find the right solution that allowed us to create a true Turnstyle extranet while remaining easy to use so as not to create more work for our team or our clients,” says Ben Graham, Turnstyle Principal and Creative Director.
Turnstyle considered building their own custom extranet solution but quickly realized that this would be a costly endeavor.
Solution
In early 2008, Turnstyle became a Beta user of the Onehub service and quickly chose Onehub as their custom extranet solution. Onehub gave Turnstyle the ability to create a branded login page for their customers that links directly from the Turnstyle website. In addition, Onehub allows Turnstyle to create a secure Hub (extranet) for each of their clients. “Before Onehub we often burned DVDs and had them couriered around town. Onehub is not only saving us money but also improving our client satisfaction. Our clients tell me that they are happy to have a Hub to go to for all the files related to their projects,” says Matt Diefenbach, Turnstyle Principal and Business Director.
“Onehub is so easy to administer that we don’t need an IT manager to do it. Plus, Onehub has empowered our project and client managers with the tools they need to do their jobs more efficiently. Now, they can easily share files and information with our clients. We will continue to use Onehub in new ways to innovate and collaborate with our clients and business partners,” says Ben Graham.
Feature Spotlight
QuickHubs for Sending Files
QuickHubs can be used for sending large files to another party outside your firewall within a few seconds. They are meant for temporary storage of large documents so a coworker, customer or vendor can access the file and download it. QuickHubs replace the need for FTP sites and make it easy and convenient to send large files in a timely manner. Sendhub
To set up a QuickHub for sending files:
- Go to the Home Screen
- In the box labeled “Send or Receive Files with QuickHubs”, choose “Send Files”
- Enter the email address for person you’d like to send to, enter a message, and upload the files – takes less than 30 seconds
Watch this screencast to learn more about using QuickHubs.
How To Setup a Client Extranet with Onehub
Almost every company has a website. Spending time and money to build your brand online is a no-brainer for any marketing professional. Corporate websites are a great way to communicate your message to an audience, generate leads, and educate customers about your products and services.
However, few companies have the expertise required to build a secure website to share files and information on a one-to-one basis with clients. Instead, we rely on email attachments, burning DVDs or managing ftp servers.
Onehub makes secure websites fast and easy.
