Onehub helps real estate services company save money, the environment and surpass customer expectations.
Construction Economists of America (CEA International) is a Rochester, NY-based real estate services company that specializes in estimating and construction monitoring services for banks that provide mortgages on large real estate projects. The CEA client base is predominantly commercial real estate lenders like Bank of America, HSBC Bank, Citizens Bank and more.
“Onehub is not only saving us time, it’s also saving us money because it has lessened the need for color printing and binding of reports. In addition, Onehub is helping us do our part for the environment, because we have reduced our printing by over 50%.”Louis Giardino, President of CEA International
CEA produces hundreds of highly-confidential reports for their clients each month. The reports are typically large (over 100 MB) .pdf files. As a service provider, the CEA team needs to share these reports with their clients on a regular basis.
Before Onehub, CEA often had to print, bind and send these very large reports via mail. They evolved into sending parts of the reports by email attachments, and eventually through an unsecure FTP site—which was always a concern.
“We wanted to make improvements to the way we shared business information and files and enhance the service we provide to our customers. We found solutions that cost upwards of $50,000 to set up but it was essential that we find a more cost effective alternative,” said Louis Giardino, President of CEA International.
In October 2008, CEA chose Onehub as their extranet solution provider. CEA has over 40 Hubs for each of their clients and the CEA team is sharing gigabytes of data each month. Onehub gave CEA the ability to upload a complete report without having to divide it into smaller files to send via email.
“Onehub is not only saving us time, it’s also saving us money because it has lessened the need for color printing and binding of reports,” said Giardino. “In addition, Onehub is helping us do our part for the environment, because we have reduced our printing by over 50%.”
In addition, Onehub features like the shared calendar have improved their customers’ satisfaction by allowing them to share scheduling information. “Our clients have told us that they find Onehub to be user friendly and a pleasure to work with. We are happy to have surpassed their expectations,” said Giardino.