Seattle won’t be the next Silicon Valley (and that’s great!)

IMG_1823There is a saying I’m fond of: “Do not follow in the footsteps of the masters — seek what they sought.” I like it because trying to duplicate other people’s success is the surest way to fail. Thankfully, in terms of building a robust environment for businesses to thrive, Seattle seems to be on a path of creating its own success, and on its own terms.

A clear illustration of where simply trying to copy someone else doesn’t work was the brief mania years ago when cities across the country were all vying to become the next Silicon _____: Silicon Alley, Silicon Bayou, Silicon Shire (sadly lacking in any Hobbits). The problem with many of these wannabes was that they were trying to be just like the Valley.

It was a mercenary money grab attempt that paid no attention to what made the Valley, “the Valley” (which, for the sake of this piece, we’ll use to mean the entire Bay Area). They ignored the confluence of events that helped make the Valley explode: Read More…

Now you can live chat with our support team

We strive to give great customer service here at Onehub. Our awesome team is ready with a personal touch to help answer any questions you might have about Onehub. In addition to calling or emailing us, Onehub customers can now live chat with a support rep.

To chat with us, visit our support page. If a member of our support team is available to help, a small window will appear on the bottom right hand side of the screen. That way you know you are connecting with a real person (not a robot) who is ready to help. Click the green bar and a chat window will appear where you can start your conversation.

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A great product is only half of the SaaS success equation

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First time entrepreneurs looking to launch SaaS startups often ask me for advice. I’m always happy to help and have noticed over the years that most of them focus too much on the product — and neglect the customer.

It’s easy for founders to speak volumes about their product: “It’ll have amazing design! It’ll have awesome features! It’ll be cross-platform!” All that is great. But having a great product is only half the equation.

I ask first-time entrepreneurs these questions:

  • Who is the target customer?
  • How will you reach these customers?
  • How much will that customer acquisition cost?
  • Is that customer acquisition scalable and affordable?

That’s when things get real quiet. Read More…

Data security is our priority

All Onehub Communication Is Secured Over HTTPSThere are some things you should feel safe in assuming. When you use Onehub, for instance, you are right to assume that keeping your data safe is our top priority, because it is.

But with news of another hack, this time exposing the personal information of up to 14 million federal workers, we thought it would be a good time to re-state the fact that keeping your data safe is our top priority.

We recently put together a brief primer on Onehub’s security measures, should you wish to re-acquaint yourself with them.

Onehub Security Features PDF

If you have any questions about Onehub’s security policy, you can always feel free to talk with us directly, and we’ll be happy to answer your questions.

Lifting heavy (server) loads are no problem for Onehub’s Ryan Graham

RYAN PICMeet Ryan Graham, Onehub DevOps engineer and the newest member of the Onehub team.

Graham helps make sure that Onehub is always up and running and ready for you to use. And as an avid weightlifter, heavy loads are no problem for him in the gym or at the data center.

Bad Horrible jokes aside, we asked Graham a few questions about what he does and what he loves doing.

WHO ARE YOU AND WHAT DO YOU DO?

I’m Ryan Graham. I drink coffee and I write software. I do DevOps for Onehub.

WHAT DOES DEVOPS DO?

It’s Ops with a different philosophy applied. Instead of repeating tasks, you invest the time and effort upfront to write software that automates those tasks.

DevOps engineers create infrastructure as code. We write software that automatically provisions servers and maintains the health of those servers. Read More…

How to export a list of your users

Onehub is designed to scale with your business, so you can add as many users as you need to your account.

If you reach a point where you need a straightforward way to look at who is on your Onehub account, or need all of your users in a spreadsheet format, there’s an easy way to export a list.

The export feature is available to account administrators. After you log in, click the “Users” tab.
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You can choose to export everyone on the list, just paid users, or just people at the Account level. Read More…

The cloud is catching on! (But you already knew that)

Onehub customers already know the value of running their business through the cloud. So a recent story in The Wall Street Journal reporting a “fundamental shift” in small businesses turning to Software as a Service (SaaS), will probably come as old news.

But for those new to SaaS, The Journal reports small businesses from retail to restaurants are turning to cloud-based software. From that article:

Almost 37% of small businesses are “fully adapted” to cloud-based applications, said Steve King, a partner at Emergent Research, which tracks technology use by small firms. He expects that to increase to 78% of small businesses by 2020.

Some reasons for this shift to cloud include mobile access to data and data security (both of which, Onehub offers!).

If you run a small business and want to take advantage of the cloud, start a free Onehub trial today, or call us with any questions.

Thwart unwanted sharing with automatic watermarking

In my spare time (Ed. note: ha, right!), I like to write screenplays. Last Friday I finished the first draft of my latest one, which is a moment of joy and terror. Joy because it’s finally done. Terror because now I have to show it to people for feedback/judgment.

To share it, I set up a Onehub Workspace and sent out secure links. If I was a big-time Hollywood writer and there were millions of dollars at stake on this script (Ed. note: I’m not,  there aren’t) I could have also enabled extras like password protection and link expirations.

But if I wanted to go that extra privacy mile, I would enable automatic watermarking. Onehub’s watermarking feature is an awesome way to help thwart unwanted sharing of your documents, and it is incredibly easy to set up. Read More…