Privacy Policy

Protecting you and your data is our priority.

Effective: 3/14/2024


This Privacy Policy applies to information that Onehub Inc., a Delaware corporation ("Onehub," "our," "we" or "us") collects on Onehub's website, (the "Website"), and through Onehub's software applications, products, and services, including any online service or application that we own and/or operate that link to this Privacy Policy (collectively, the "Services").

1. Scope

This Privacy Policy describes the information that we collect (directly or indirectly) as a data controller and why we collect it, what we do with the information we collect and how you can manage your Personal Data (defined below). This Privacy Policy applies to you when you visit the Website, use any of the services or tools accessible therefrom, use or access any such services or tools (including any white labelled version thereof) from a third party custom domain, communicate with us offline, such as by mail, email, or telephone for customer support or otherwise interact with us.

In addition, Onehub may also process Personal Data that has been uploaded to Onehub's cloud solutions Services by Users (as defined in Onehub's Terms of Service) forming part of the Customer Data (as defined in Onehub's Terms of Service). In such capacity, Onehub is a “processor” of the Personal Data as it does not control such data. With respect to such data, the subscribing User is responsible for individual notification of purposes and for obtaining appropriate consent (if required) when they collect such Personal Data. Personal Data that is transferred to Onehub by Users to be processed shall be deemed to have been lawfully collected. Onehub assumes no responsibility for obtaining or validating that appropriate consent has been obtained with respect to such data provided by Users.

This Privacy Policy does not apply to information that is collected by any third-party website or service that you access through our services.

As you review this Privacy Policy, here are a few general principles to keep in mind:

  • Our services are not intended for children under 18. We do not knowingly collect personal data from children under 18.
  • If you reside outside the United States, you understand that your personal data may be processed in countries (including the United States) where laws regarding processing of personal data may be less stringent than the laws in your country.
  • Any questions or concerns regarding Onehub's privacy and data protection practices can be directed to our Data Protection Lead at


2. Information We Collect


"Personal Data" is information that directly or indirectly identifies you. The types of personal data we collect depends on the nature of our interaction with you. Some information may be provided by you directly, while other information may be provided to us by third parties involved in a transaction in which you have an interest and that utilizes our Services. When you provide us information to receive a product or service from us, such information is collected by us in order for us to perform the related contract for you to receive such product or service.

The personal data we may process could include but is not limited to your name, email address, mailing address, telephone number(s) and employment information, which such information is collected by us in order for us to perform the related contract for you to receive a product or service from us. We may also collect commercial information about your transactions with us and information required for payment processing, such as credit or payment card number, expiration date, cvv number, billing address, company name, and other data required for payment processing.

If you give us permission through your device's operating system settings, we may also collect your approximate location through your mobile network service provider. The collection of your approximate geolocation may occur in the background even when you aren't using our services if the permission you gave us expressly permits such collection. If you decline permission for us to collect your geolocation, we will not collect it.

We may link together different types of information or link information to Personal Data. If linked information directly or indirectly identifies an individual person, we treat the linked information as Personal Data. In this Privacy Policy, to "process" Personal Data means to perform any operation on Personal Data, whether or not by automated means, such as collection, recording, organizing, storing, adapting, use, disclosure, combining, erasing or destroying. Where we need to collect Personal Data by law, or under the terms of the contract between us and you do not provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products or Services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case.


One of the core aspects of the Services is that you can upload any information, data, content or material (“Customer Data”). You (and anyone who can interact with your use of the Services ultimately control(s) the nature of the Customer Data, and our collection, use, and disclosure practices with respect to Customer Data are separate from those with respect to other sorts of information we collect. As explained in detail below, we may also upload Customer Data automatically with your authorization from third-party service providers (such as from your Google Drive).

Certain aspects of the Customer Data allow you to link or integrate third-party products and services to enable certain features and functionalities with the Customer Data. For example, you can connect your Google Drive account so as to generate End User Files (as defined below) in the Services contained therein from information and data contained in your Google Drive. If you choose to use these features or functionalities, you may be asked to create an account with a third-party service provider or link your existing account with that service provider (and, by doing so, acknowledge the privacy policy and/or terms and conditions of that third-party). You may also be asked to authorize Onehub to collect information from the third-party service provider on your behalf. We will then collect information (such as your username or user ID associated with that third-party service) from you and/or that third-party service provider as necessary to enable the Services to access your data and content stored with that third-party service provider. Once the authentication is complete, we have the ability to access information you provided to us or was otherwise collected by the third-party service in accordance with the privacy practices of that third-party service. We will store the information and data we collect and associate it with your Onehub account, and we will only use that information and data to enable the integration of Services with the third-party service provider and to perform actions requested or initiated by you, or that are reasonably necessary to carry out instructions provided by you.


When you visit our websites or use our online services, we may collect and aggregate usage information to help us understand how people view the website so that we can improve its usefulness and value over time. When you use our online services, we may collect information to better provide the services to you and optimize your user experience. We may also collect data that helps us monitor network traffic and identify unauthorized or unusual activity.

The specific information we may collect includes: the name of the domain and host used to access the Internet (e.g.,; internet protocol (IP) address of the host server; referring page; name and version of the Web browser; date, time and country of site access; internet address of any site viewer used to link to our site; page views and length of time on each page.

If you request materials or send an inquiry, we may collect your name, email address, company name and title, and any other information that you send to us in such communication.

3. How We Collect Information

We collect information as follows.

  1. When you register for the Services: When you register for the Services, we collect your name, email address, phone number, and password.
  2. When you use the Services: We may ask for contact information such as your name, address, telephone number, email address, contact preferences, employer/company, and information related to our products and Services. We collect this information so that we may: keep you informed about Onehub, respond to your inquiries, and provide you with information about our products and Services.
  3. When you make a payment to Onehub: If you make a payment to Onehub, we will ask for payment information and other information requested for processing your payment.
    We use a third party payment processor, which is currently Braintree ("Payment Processors"), to assist with securely processing your payment information. If you pay with a credit card, the payment information that you provide through the Services is encrypted and transmitted directly to Braintree. We do not store your payment information and do not control and are not responsible for Braintree or its collection or use of your information. You may find out more about how Braintree stores and uses your payment information by accessing the Privacy Policy for Braintree’s Services.
  4. Through Server Logs: A server log is a list of the activities that a server performs. Onehub's servers automatically collect and store in server logs your search queries, Internet Protocol (IP) address, browser type, browser language, the date and time of your request and referral URL and certain cookies that identify your browser or Onehub account.
  5. From Your Computer, Tablet or Mobile Telephone: We collect information about your computer, tablet or mobile telephone ("Device"), such as model, operating system version, mobile network information, telephone number, internet service provider and similar identifiers. Onehub may associate your Device information with your Onehub account. We may collect and store information (including Personal Data) on your Device through browser web and web application data caches. We may collect information from sensors that provide Onehub with information on nearby devices, Bluetooth address, Wi-Fi access points and information made available by you or others that indicates the current or prior location of the user. We also may collect IP address and MAC address. How we collect this data depends on how you access the Services. Certain Services may collect this data even when you are not actively using the Services.
  6. Cookies and Similar Technologies: Onehub uses cookies (small, often encrypted, text files that are stored on your computer or mobile device) and similar technologies ("Cookies") to provide the Services and help collect data. Our Cookies procedure in Section 13 below explains how we use Cookies to collect information about the way you use the Services and how you can control them.

4. How We Process Personal Data

We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation; or
  • For any other purpose with your consent.

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Onehub uses information collected for the following purposes based on our legitimate interests:

  • To process your payments;
  • To communicate with you;
  • To administer and protect our business and the Services including troubleshooting, data analysis, security, testing, system maintenance, support, reporting, technical functionality, hosting of data, and in the context of a business reorganization or group restructuring exercise;
  • To prevent and investigate fraud and other misuses of the Services;
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you;
  • To use data analytics to improve our website, products/Services, marketing, client relationships and experiences; or
  • To make suggestions and recommendations to you about products or Services that may be of interest to you.

We may use your Personal Data when necessary for the performance of a contract or to comply with legal obligations in the following contexts:

  • To process your payments, orders, and transactions including:
    • Manage payments, fees and charges
    • Collect and recover money owed to us;
  • To set up and maintain your account with us;
  • To manage our relationship with you which will include:
    • Notifying you about changes to our terms or privacy policy
    • Asking you to leave a review or take a survey
    • Responding to your questions and inquiries

From time to time, we may ask for your consent to use your information. Subject to applicable law, you may withdraw your consent at any time by contacting us at With respect to the placement of cookies for which your consent is the legal basis for processing, you may withdraw your consent by modifying your Cookie preferences.

Notwithstanding anything else in this Privacy Policy to the contrary, we will not use or access Customer Data except in the following cases: for providing the Services to you; where you explicitly approve access (e.g., during a customer support inquiry); where compelled to do so in response to lawful requests by law enforcement or government regulators; where necessary to ensure the stability and security of the service and our systems (e.g., where we have reason to believe specific Customer Data is degrading server stability); and where necessary to protect the rights, privacy, safety, or property of you, us, or others. We may also monitor your use of the Services and/or analyze metadata related to Customer Data (such as total number of records, file size, access logs, etc.) to improve the service and enforce the terms of the agreement governing the provision of the Services.

We do not undertake solely automated decision-making which has a legal or similarly significant effect on you.

5. How We Disclose Information

We may disclose Personal Data collected via the Services with service providers. Onehub discloses information to Onehub's other third-party service providers that perform Services on our behalf, such as payment processing, web hosting, video encoding, or data storage. Onehub will ensure that any service provider with which we share Personal Data agrees to safeguard it in substantially the same manner as Onehub has described in this Privacy Policy and in accordance with all applicable laws. We may disclose Customer Data with other users of the Services at your direction and in accordance with the permissioning designated within the Services website.

We may also disclose your information to our affiliated businesses in an effort to bring you improved service and offerings across our range of products and services, when permissible under relevant laws and regulations. Additionally, we may disclose your information to other companies to bring you co-branded services, products or programs, or the offerings of such other companies that may be of interest to you, when permissible under relevant laws and regulations. We may also disclose your information to companies that are conducting marketing and advertising to benefit Onehub. These third party companies may use your contact information for communications and marketing purposes that support our activities. You are under no obligation to respond and the companies are restricted from using your contact information for any other purpose.

Onehub may aggregate information collected though the Services and remove identifiers so that the information no longer identifies or can be used to identify an individual ("Anonymized Information"). Onehub discloses Anonymized Information with third parties and does not limit third parties' use of the Anonymized Information because it is no longer Personal Data.

Onehub may disclose Personal Data to its professional advisers including lawyers, bankers, auditors, accountants and insurers. Onehub may also disclose Personal Data to public authorities and regulators that regulate how we operate. Onehub may disclose Personal Data if Onehub is involved in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control (in whole or in part). Onehub requires that the disclosed Personal Data remain subject to the promises made in the then-current Privacy Policy, unless and until you agree to a new privacy terms.

Applicable law may require Onehub to disclose your Personal Data if: (i) reasonably necessary to comply with legal process (such as a court order, subpoena or search warrant) or other legal requirements; (ii) disclosure would mitigate Onehub's liability in an actual or threatened lawsuit; (iii) necessary to protect legal rights of Onehub, users, customers, business partners or other interested parties; or (iv) necessary for the prevention or detection of crime (subject in each case to applicable law). For residents of the United Kingdom (“UK”) or European Economic Area (“EEA”), Onehub will disclose personal data only when permitted to do so under applicable European, UK and EU Member States' national data protection laws and regulations.

California Shine the Light Law California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with "California Privacy Rights" in the subject line to or call us at: 1-800-331-5842.

6. Minor's Privacy

The Services are not directed to or intended for use by minors. Consistent with the requirements of applicable law, if we learn that we have received any information directly from a minor without his or her parent's verified consent, we will use that information only to respond directly to that child (or his or her parent or legal guardian) to inform the minor that he or she cannot use the Services and subsequently will delete that information.

California Minors: While the Service is not intended for anyone under the age of 18, if you are a California resident who is under the age of 18 and you are unable to remove publicly-available content that you have submitted to us, you may request removal by contacting us at: When requesting removal, you must be specific about the information you want removed and provide us with specific information, such as the URL for each page where the information was entered, so that we can find it. We are not required to remove any content or information that: (1) federal or state law requires us or a third party to maintain; (2) was not posted by you; (3) is anonymized so that you cannot be identified; (4) you don't follow our instructions for removing or requesting removal; or (5) you received compensation or other consideration for providing the content or information. Removal of your content or information from the Service does not ensure complete or comprehensive removal of that content or information from our systems or the systems of our service providers. We are not required to delete the content or information posted by you; our obligations under California law are satisfied so long as we anonymize the content or information or render it invisible to other users and the public.

7. Security of Personal Data

Onehub takes precautions intended to help protect information that we process but no system or electronic data transmission is completely secure. Any transmission of your Personal Data is at your own risk and we expect that you will use appropriate security measures to protect your Personal Data.

You are responsible for maintaining the security of your account credentials for the Services. Onehub will treat access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that information you provided to us is no longer secure, please notify us immediately using the contact information provided below.

If we become aware of a breach that affects the security of your Personal Data, we will provide you with notice as required by applicable law. To the extent permitted by applicable law, Onehub will provide any such notice that Onehub must provide to you under applicable law at your account's email address. By using the Services, you agree to accept notice electronically.

All payments received via credit card are processed securely by Braintree, using measures that comply with the Payment Card Industry Data Security Standard ("PCI DSS").

8. Data Retention

We retain Personal Data in identifiable form only for as long as necessary to fulfill the purposes for which the Personal Data was provided to Onehub or, if longer, to comply with legal obligations, to resolve disputes, to enforce agreements and similar essential purposes. To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Accessing and Updating Your Personal Information

You may request access to your personal information or correct an error or omission in your personal information by contacting us at or call us at: 1-800-331-5842.

We will make good faith efforts to resolve requests to correct inaccurate information except where the request is unreasonable, requires disproportionate technical effort or expense, jeopardizes the privacy of others, or would be impractical. Residents of the EEA may have additional rights concerning the access and updating of their Personal Data (see Sections 12 below).

10. Cross Border Data Transfers

International transfers of information we collect

Our sharing of personal information as part of providing our services sometimes involves cross-border data transfers to or from the United States of America and other jurisdictions. For example, when our services are available to users in the UK and EEA, their personal data may be transferred to our affiliates, as well as other third parties, in the United States. Where we transfer the personal data of UK and EEA individuals outside of the UK and EEA, we take steps to ensure personal data remains protected, including by: (i) relying on applicable adequacy decisions / regulations which are granted by the European Commission and UK Government (respectively); (ii) implementing appropriate safeguards, such as approved standard contractual clauses and data transfer addendums; (iii) or relying on applicable derogations, such as: where the data transfer is necessary to perform a contract with you or a contract in your interest. We apply safeguards intended to protect the privacy and security of your personal data and to use your data consistently with your relationship with us and the practices described in this Privacy Policy.

Data Privacy Framework Notice

Onehub adheres to the Data Privacy Framework Principles regarding the collection, use, and retention of personal data that is transferred from the European Union, UK (and Gibraltar) and Switzerland to the U.S.

Onehub complies with the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF (“UK Extension”), and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce. Onehub has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension. Onehub has also certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (together with the EU-U.S. Data Privacy Framework Principles, the “DPF Principles”) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Privacy Policy and the DPF Principles, the DPF Principles will govern. To learn more about the Data Privacy Framework (“DPF”) program, and to view our certification, please visit Onehub's compliance with the EU-U.S. DPF, UK Extension, and Swiss-U.S. DPF is subject to the investigatory and enforcement powers of the Federal Trade Commission.

Onehub complies with the DPF Principles for all onward transfers of personal data from the EU, UK, and Switzerland, including the onward transfer liability provisions.

Onehub commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU, UK, and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension, and the Swiss-U.S. DPF should first contact Onehub at

Onehub also commits to referring unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension, and the Swiss-U.S. DPF to JAMS, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit for more information or to file a complaint. The services of JAMS are provided at no cost to you.

For complaints regarding DPF compliance not resolved by any of the other DPF mechanisms, you have the possibility, under certain conditions, to invoke binding arbitration. Further information can be found in Annex 1 of the DPF Principles.

11. The General Data Protection Regulation ("GDPR")

Residents of the EEA may be entitled, under certain circumstances, to other rights under the GDPR. These rights are summarized below. We may require you to verify your identity before we respond to your requests to exercise your rights. If you are entitled to these rights, you may exercise these rights with respect to your Personal Data that we collect and store:

  • the right to withdraw your consent to data processing at any time (please note that this might prevent you from using certain aspects of the Services);
  • the right of access your Personal Data;
  • the right to request a copy of your Personal Data;
  • the right to correct any inaccuracies in your Personal Data;
  • the right to erase your Personal Data;
  • the right to data portability, meaning to request a transfer of your Personal Data from us to any other person or entity as chosen by you;
  • the right to request restriction of the processing of your Personal Data; and
  • the right to object to processing of your Personal Data.

You may exercise these rights free of charge. These rights will be exercisable subject to limitations as provided for by the GDPR. Any requests to exercise the above listed rights may be made to: If you are an EEA resident, you have the right to lodge a complaint with a Data Protection Authority about how we process your Personal Data at the following website:

12. California Residents


Our Services collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, the Services collect or may have collected in the last twelve (12) months the categories of personal information as described in Section 2 above.


We may use or disclose the personal information we collect for one or more of the business purposes indicated in Section 5 above.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.


We may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract. We disclose your personal information to the categories of third parties listed in Section 5 above.

In the preceding twelve (12) months, we have disclosed the following categories of personal information for a business purpose:

  • Identifiers
  • California Customer Records personal information categories
  • Commercial information
  • Internet or other similar network activity
  • Geolocation data
  • Professional or employment-related information

We do not sell or share personal information. In the event that we do sell or share any personal information, we will update this Privacy Policy to list the categories of consumers' personal information sold.

13. Cookies & Similar Technologies


We use Cookies to track how you use the Services by providing usage statistics. Cookies are also used to allow product authentication to you based upon your browsing history and previous visits to the Services. Information supplied to us using cookies helps us to provide a better online experience to our visitors and users and send marketing communications to them, as the case may be.

While this information on its own may not constitute your "personal data", we may combine the information we collect via cookies with personal data that we have collected from you to learn more about how you use the Services to improve them.

By using the Services you accept the cookies that are placed in connection with your use of the Services and are intentionally directing Onehub or its affiliates to make your cookie data available to our third party partners to optimize your experience and support the functionality of such services and tools, consistent with your expectations under applicable privacy and data protection laws. These cookies are critical to the performance and proper functioning of such services and tools and accordingly, are considered Necessary Cookies. As such, you cannot opt out of the placement of such cookies. You further acknowledge that we have a legitimate interest in placing such cookies in connection with your use of such services and tools.


We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). To make it easier for you to understand why we need them, the Cookies we use on the Services can be grouped into the following categories:

  • Necessary Cookies These cookies are necessary for the website/application to function and cannot be switched off in our systems. They are usually set in response to actions made by a user in a request for services, such as logging in or filling in a form.
  • Recommended Cookies These cookies allow us to provide you with certain customer support functions (including our live chat customer support feature), count visits and traffic sources so we can measure and improve performance of our site and applications. They help us to know which pages are the most and least popular and see how visitors move around the site(s). All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will be less able to optimize our Websites' performance. Many of these Recommended Cookies are Functional Cookies. Functional Cookies are used to enhance the performance of websites as without them certain functions of the website may not be available. However, they are not vital for a website to run, but they allow to remember important information and user's preferences.
  • Marketing Cookies These cookies may be set through our site by advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. These cookies do not directly store personal information, but can uniquely identify information such as your browser and device.


Necessary Cookies

Cookie Name Function Applicable System
Ajs%3Atest These are set by Atlassian. Allow the application to track website traffic, related metrics, visitor usage, and application performance and stability. Cookies have lifespan of 1 year. Corporate Website; Onehub Service
_cf_bm This is set by CloudFlare for rate limiting to prevent abuse of the website. Corporate Website
__cfruid This is set by CloudFlare for rate limiting to prevent abuse of the website. Corporate Website
CONSENT This is placed by YouTube, to store a user’s state of cookie preferences. Corporate Website
Ga, Gat, Gid, Gtag These are set by Google to provide data for related reporting capabilities. Corporate Website; Onehub Service
_GRECAPTCHA These are set by Google. Profiles the interest of web users to sell advertising space to organizations based on profiles. Corporate Website; Onehub Service
_one_onehub_workspaces_session_id _session This cookie is set by Onehub by default to uniquely identify your session on the site and relates your unique session to server-side data. Corporate Website; Onehub Service
_oklv These are set by Olark Live Chat software. Provides functionality for website to engage in instant messaging communication with visitors. Caching for software. Corporate Website
_ok_okck, _okcs These are set by Olark Live Chat software. Provides functionality for website to engage in instant messaging communication with visitors. Site identifier used for security purposes. Corporate Website
_okbk, _okdetect These are set by Olark Live Chat software. Provides functionality to engage in instant messaging communication with visitors. Contains software state information. Corporate Website
_okgid, _wcsid These are set by Olark allowing group id to be locked to the visitor. Wcsid is a session identifier that we use only on your site to keep track of a single chat session. Corporate Website
Olfsk These are set by Olark Live Chat software. Maintains message history across pages. Corporate Website
OptanonAlertBoxClosed This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. Corporate Website
OptanonConsent These are set by OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. It contains no information that can identify the site visitor. Corporate Website
PHPSESSID These are set by Onehub, this session cookie only contains a reference to a session (a visit to our site) stored on the web server. No information is stored in the user’s browser and this cookie can only be used by the web site in the current session Corporate Website

Recommended Cookies

Cookie Name Function Applicable System
Ce.cch, ce_gtld These are set by Crazy Egg and track a visitor session unique ID, tracking host and start time; are used to identify the top level domain. Corporate Website
Cookie_test This is set by OneTrust to perform internal scans on the website. Corporate Website
_cuid This is set by Onehub as a collision-resistant IDs optimized for horizontal scaling and performance. Corporate Website
Gclxxxx These are set by Google. It is a conversion tracking cookie, which helps to improve performance. Corporate Website; Onehub Service
Hblid These are set by Olark Live Chat software. Identifies unique visitor between visits. Corporate Website
JSESSIONID This is a Java Script to maintain an anonymous user session. Corporate Website
pardot, Ipv988842 These are set by Pardot, a marketing automation platform which provides lead generation services to businesses to track workflows. Corporate Website
Visitor_IDhash This is a cookie pattern that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a lifespan of 10 years. Corporate Website

Marketing Cookies

Cookie Name Function Applicable System
Ajs_group_id, Ajs_user_id This is set by Atlassian/Jira which tracks visitor usage within the website. Corporate Website
amp_cookie_test This cookie si set by Amplitude to determine if cookies can be set. Corporate Website
DEVICE_INFO, VISITOR_INFO1_, YSC These are set by YouTube, placed for the benefit of the embedded YouTube Player, to remember user input and associate a user's actions. Corporate Website
_fbp These are set by Facebook to deliver a series of advertisement products such as real time bidding from third party. Corporate Website
First_touch, test_cookie, IDE These are set by Google and used for site analytics. Corporate Website
fr These are placed by Facebook to provide ad delivery or retargeting. Corporate Website
_gd############# These are placed by LeadsRX and used to distinguish between users. The Cookie lasts the length of the session. Corporate Website; Onehub Service
_lab, _lab_Last Touch These are set by LeadsRx for marketing analytics. Corporate Website
MUID These are set by Microsoft, used as a unique identifier. It can be set by embedded Microsoft scripts. May sync across many different Microsoft domains, allowing user tracking. Corporate Website
MR This is placed by Microsoft to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Corporate Website
MSPTC This is placed by Microsoft and registers data on the visitor. The information is used to optimize advertisement relevance. Corporate Website
NID This is set by Google and used to provide ad delivery, retargeting or store user preferences. Corporate Website
TESTCOOKIESENABLED This is set by Youtube to track user's interaction with embedded content. Corporate Website
Tldtest_xxxx, amp_fef1e8, These are set by Amplitude, to help predict which combination of features and customer actions in the product are utilized. Corporate Website
_uetsid These are set by Microsoft Bing to determine what ads should be shown that may be relevant to the end user perusing the site. Corporate Website
_uetvid These are set by Microsoft Bing ads and allows us to engage with a user that has previously visited our website. Corporate Website
VISITOR_PRIVACY_METADATA This is set by Youtube to store the user's cookie consent state for the current domain. Corporate Website


To enhance our content and to deliver a better online experience for our users, we sometimes embed images and videos from other websites on the Services. We currently use, and may in future use content from websites such as Facebook, LinkedIn and Twitter. You may be presented with Cookies from these third-party websites. Please note that we do not control these Cookies. The privacy practices of these third parties will be governed by the third parties' own privacy statements or policies. We are not responsible for the security or privacy of any information collected by these third parties, using cookies or other means. You should consult and review the relevant third-party privacy statement or policy for information on how these cookies are used and how you can control them.

We also use Google, a third-party analytics provider, to collect information about Services usage and the users of the Services, including demographic and interest-level information. Google uses cookies in order to collect demographic and interest-level information and usage information from users that visit the Services, including information about the pages where users enter and exit the Services and what pages users view on the Services, time spent, browser, operating system, and IP address. Cookies allow Google to recognize a user when a user visits the Services and when the user visits other websites. Google uses the information it collects from the Services and other websites to share with us and other website operators' information about users including age range, gender, geographic regions, general interests, and details about devices used to visit websites and purchase items. We do not link information we receive from Google with any of your personally identifiable information. For more information regarding Google's use of cookies, and collection and use of information, see the Google Privacy Policy. If you would like to opt out of Google Analytics tracking, please visit the Google Analytics Opt-out Browser Add-on.


Onehub web pages may use other technologies such as web beacons to help deliver cookies on the Services and count users who have visited those websites. We also may include web beacons in our promotional email messages or newsletters to determine whether you open and act on them as well as for statistical purposes.

In addition to standard cookies and web beacons, the Services can also use other similar technologies to store and read data files on your computer. This is typically done to maintain your preferences or to improve speed and performance by storing certain files locally.


Cookies can be controlled, blocked or restricted through your web browser settings. Information on how to do this can be found within the Help section of your browser. All Cookies are browser specific. Therefore, if you use multiple browsers or devices to access websites, you will need to manage your cookie preferences across these environments.

If you are using a mobile device to access the Services, you will need to refer to your instruction manual or other help/settings resource to find out how you can control cookies on your device.

Please note: If you restrict, disable or block any or all Cookies from your web browser or mobile or other device, the Services may not operate properly, and you may not have access to the Services available through the Services. Onehub shall not be liable for any impossibility to use the Services or degraded functioning thereof, where such are caused by your settings and choices regarding cookies.

To learn more about cookies and web beacons, visit


Some web browsers (including Safari, Internet Explorer, Firefox and Chrome) incorporate a "Do Not Track" ("DNT") or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. If a website that responds to a particular DNT signal receives the DNT signal, the browser can block that website from collecting certain information about the browser's user. Not all browsers offer a DNT option and DNT signals are not yet uniform. For this reason, many website operators, including Onehub, do not respond to DNT signals. We do, however, recognize and honor Global Privacy Control (GPC) signals. For more information about GPC, please visit Global Privacy Control.

14. Links to Other Websites and Services

The services may include links to third-party websites and services that are not operated by us. When you click on these links, you will be directed away from the services. A link to a third-party website or service does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit a third-party website or service, you are subject to its privacy practices and policies, not ours. This Privacy Policy does not apply to any personal data that you provide to these other websites and services.

15. Changes to the Privacy Policy

If we change this Privacy Policy, we will post the updated Privacy Policy and its effective date on this page. If Onehub makes material changes that reduce your privacy rights, Onehub will notify you in advance by sending you an email and/or by posting a notice in the Services.

16. How to Contact Us

If you have any questions, comments, or concerns about how we handle your Personal Data, then you may contact us at or call us at: 1-800-331-5842.